Once we receive your returned product, it will undergo a thorough quality check.
If the item passes the inspection, store credit will be issued within 24 hours of approval.
Please note:
• Products that do not meet our quality standards will be returned to the customer. In such cases, reverse pickup and shipping charges will be applicable.
• Refunds to bank accounts are not available.
• Store credit will be automatically applied at the time of checkout and can be used on any future purchase.
• There is no expiry date on store credit—it’s yours to use anytime!
We appreciate your understanding and support!
Links
Customer Care
Our customer care is available on
Email: hello@fancypastels.com - Mon-Sat from 10:30 am to 6:00 pm.
Phone: 7357727111 available on Whatsapp,
For Collaborations: collaborations@fancypastels.com
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