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Thank you for your love, support and trust during these uncertain times. 

As per the current guidelines of Rajasthan Government, We are functioning in full capacity at our production unit and warehouse to avoid any delays in your order though our office is shut till 3rd May 2021 and we will not be available on our customer care number, for any query and assistance you can reach us on hello@fancypastels.com

Your orders will reach you within the given timeline if you're in unrestricted zones. Delivery in Maharashtra, Chattisgarh will be delayed until the restrictions are removed by the state government. 

Update - 26-04-2021

This is to inform you with a heavy heart that some of the key members of team Fancy Pastels have contracted COVID and have been away on leave, getting treated and ensuring no one else in the team is put in danger. 
With a small team like ours, this kind of an absence has a direct impact on our production and operational abilities. So, during this time all we request from you is - your patience and support. 
  • You may see a delay in orders from our end in the coming week or so 
  • Please rest assured we will ensure the safest and quickest delivery of your orders, given current resources
  • We will be prioritising essential orders like masks, but that too will take the required time to get produced and shipped 
Please hang in tight, keep showing us your love and support like you always have. Because that is exactly what will help us, and other nascent-stage brands like ours, get through challenging times like these.
Wishing safe and healthy times for you and your family.